Procedure for submitting a complaint in the case of public authorities
Complain to institution
If the institution that has refused to grant access to your requested data is a public authority and you believe that this refusal has resulted in a violation of your right to data protection or right to private life, you should first complain to this institution. In your application you should:
In your application you should:
- refer to the relevant legal provisions that entitle you to seek compensation
- provide arguments as to which activities taken by the authority were unlawful or applied in a disproportionate way and why
- name the legal provisions which have been violated
- indicate the amount of the requested compensation
- add relevant documents that substantiate your opinion, if there are any
The institution itself or its supervising authority will assess whether the institution in question has acted lawfully and, if not, may order compensation.
Appeal to Administrative court
If you are not satisfied with the decision taken by the authority, you can challenge the decision in the Administrative court. You can learn more how to prepare your application in the Code of Administrative Court Procedure.
The Administrative court will assess whether the data user has acted lawfully. If the data user has not acted lawfully and it has caused you damage, the court may oblige the involved institution to provide compensation.